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Learn about EnjoyHQ's integration types. |
This article applies to: EnjoyHQ
EnjoyHQ's integrations are primarily for fetching data from external services. (For example, importing Google Play Store reviews) and for sharing content from EnjoyHQ to connected services (For example, sharing a Story to Slack).
How to read the table
- Fetch: 3rd-party data can be imported directly into EnjoyHQ via a data integration. Depending on the integration, this will either occur automatically or on-demand.
- Share: EnjoyHQ data can be shared out to an external service (For example, Slack).
- Upload: Content can be uploaded into EnjoyHQ to create new Documents or Customer Profiles, or to import Stories or Project Reports.
- Authentication: The authentication method is used to connect to the external service.
| Integration | Type | Data Imported or Shared | Free? | Authentication |
| API | Fetch | Feedback and Customer Profiles can be imported via the API | No | API Key |
| Apple App Store | Fetch | Written reviews, ratings, and sentiment | No | N/A |
| AskNicely | Fetch | NPS survey responses, ratings, sentiment, and Customer Profiles | No | API Keys |
| Box | Upload | Documents, PDFs, presentations, spreadsheets, images, videos, and audio files | Yes | OAuth 2 |
| CheckMarket | Fetch | NPS survey responses, ratings, sentiment, and Customer Profiles | No | API Key |
| Delighted | Fetch | NPS survey responses, ratings, sentiment, and Customer Profiles | No | API Token |
| Drift | Fetch | Support tickets and Customer Profiles | No | OAuth 2 |
| Dropbox | Uploads | Documents, PDFs, presentations, spreadsheets, images, videos, and audio files | Yes | OAuth 2 |
| Upload | Emails are imported as Documents | Yes | N/A | |
| Google Drive | Upload | Documents, PDFs, presentations, spreadsheets, images, videos, and audio files | Yes | OAuth 2 |
| Google Play Store | Fetch | Written reviews, ratings, and sentiment | No | N/A |
| Intercom | Fetch | Conversations, Customer Profiles, and Customer Segments | No | OAuth 2 |
| Jira | Fetch & Share | Projects can be linked to Jira issues to synchronize their status | Yes | Jira API Credentials (dedicated) |
| Jira Service Management | Fetch | Support tickets and Customer Profiles | No | Jira API Credentials (dedicated) |
| Microsoft OneDrive | Upload | Documents, PDFs, presentations, spreadsheets, images, videos, and audio files | Yes | OAuth 2 |
| Qualtrics | Fetch | Survey responses and Customer Profiles | No | OAuth 2 |
| Salesforce | Fetch | Data objects configured in the Salesforce integration can be imported as either Documents or Customer Profiles | No | EnjoyHQ API Token |
| SatisMeter | Fetch | NPS survey responses, ratings, sentiment, and Customer Profiles | No | OAuth 2 |
| Slack | Fetch & Share | Slack messages can be sent to EnjoyHQ and EnjoyHQ content can be shared directly to Slack channels | Yes | OAuth 2 |
| Trello | Share | EnjoyHQ content can be shared directly to Trello as comments | Yes | OAuth 2 |
| Trustpilot | Fetch | Written reviews, ratings, and sentiment | No | None |
| Typeform | Fetch | Survey responses and Customer Profiles | No | OAuth 2 |
| UserTesting | Fetch | Clips from sessions stored in non-private workspaces | Yes |
OAuth 2 |
| UserZoom | Fetch | Clips from sessions stored in non-private workspaces | Yes |
OAuth 2 |
| Wootric | Fetch | NPS survey responses, ratings, sentiment, and Customer Profiles | No |
API Key |
| Zapier | Fetch | Data sent via Zapier actions can be imported as Documents | Yes |
API Key |
| Zendesk | Fetch | Support tickets and Customer Profiles | No |
Email + Dedicated API Token |
| Zoom | Fetch | Session recordings and their transcriptions can be imported on-demand | Yes |
OAuth 2 |
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