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Learn about the SatisMeter integration. |
This article applies to: EnjoyHQ
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How EnjoyHQ syncs SatisMeter surveys
- Only survey responses with comments will be imported (responses with only scores and no comments will not be synced).
- All written responses will be imported into EnjoyHQ along with their Net Promotor Score and Sentiment.
- Additional Metadata from SatisMeter will also be imported with each survey response.
Connect your SatisMeter account
Once your account is connected, EnjoyHQ begins syncing all your existing NPS survey responses. New responses will be synced as they come in.
- Open the Settings menu.
- Select Manage integrations.
- Choose the SatisMeter integration.
- Click the Connect with SatisMeter button.
- Follow the prompts to authorize and connect your SatisMeter account to EnjoyHQ.
Sentiment
The Sentiment of imported NPS survey responses is automatically assigned based on the score of each given response.
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