How can we help?
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Marketing Insight (New!)
Build empathy for your customers with Marketing Insight and get fast feedback on any marketing campaign or strategy.
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COVID-19 Resources
Guidance and test templates for reaching your customers remotely during these uncertain times.
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Product Insight
Use Product Insight to make better product decisions—informed by customer feedback—without slowing development.
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Account Management
An overview of managing your UserTesting team and subscription.
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Start Here
Informative content for new customers, including how to launch and write great studies.
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Participants
Suggestions for recruiting your ideal test participants, working with your own panel, and privacy best practices.
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Dashboard and Video Player
Getting the most out of your dashboard and video player.
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Research Methods
Guidance for choosing the best research methods to meet your needs and test templates for your use.
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Live Conversation
Scheduling a Live Conversation allows you to speak in real-time via Zoom.
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Mobile Testing
Detailed documentation for our Android and iOS mobile recorders.
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Product Updates and Announcements
Look here for the most up-to-date information regarding UserTesting updates and new features, including integrations.
Most Helpful Articles
- Resources Related to COVID-19
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- Your first test plan: 4 common mistakes
- My Recruit: FAQs
- Video Player
- Effectively using Notes and Clips
- Templates
- Mobile prototype testing with other tools
- Live Conversation: Overview
- Saved Audiences
- Workspaces