Use these steps to analyze Navigation tasks. |
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Data available in Results
- There are various data points available as charts and tables.
- Clickstreams and Heatmaps are available for Corporate, Essentials, Professional, International, and Premium plans.
Effectiveness
The Effectiveness chart and data allow you to view how successful your participants were in a task.
Time
- The Time chart shows the average amount of time spent on the task per status (mean).
- The Task Time data, in addition to the mean per status, also shows the median time, minimum time, maximum time, and Standard Deviation.
- For more information about the Time on Task for Navigation tasks, refer to Time on Task for Navigation tasks.
Unique Pageviews
- The total number of pageviews per participant. Pageviews are ALL pages visited during the task.
- We record this by capturing the URLs the participant visited.
- Exact URLs are found in Clicks and Paths (Corporate, Essentials, Professional, International, and Premium plans).
- All URLs are captured, and sometimes URLs outside of the test are logged.
- To clean up/verify this data use the Logmanager (Corporate, Essentials, Professional, International, and Premium plans).
Clicks
- The total number of clicks made per participant (any click made in a Success or Nonsuccess area).
- Participants may click in different areas, expecting it to be a path, but it is a non-clickable area.
- All clicks are tracked. This allows you to see Success areas as well as areas of confusion for participants.
Access Navigation task results
- Go to the Results section of your study.
- Select Ratios & Responses from the left menu.
- Under the Navigation task, click Success Rate & Efficiency.
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