Analyze Navigation tasks

Use these steps to analyze Navigation tasks.

Plan Availability: All Plans
👥 User roles: Owner, Admins, Researchers, and Collaborators
For more information, see our article on how to find your plan and user role.


On this page:



Data available in Results



The Effectiveness chart and data allow you to view how successful your participants were in a task.



  • The Time chart shows the average amount of time spent on the task per status (mean).
  • The Task Time data, in addition to the mean per status, also shows the median time, minimum time, maximum time, and Standard Deviation.
  • For more information about the Time on Task for Navigation tasks, refer to Time on Task for Navigation tasks.


Unique Pageviews

  • The total number of pageviews per participant. Pageviews are ALL pages visited during the task.
  • We record this by capturing the URLs the participant visited.
  • Exact URLs are found in Clicks and Paths (Corporate, Essentials, Professional, International, and Premium plans).
  • All URLs are captured, and sometimes URLs outside of the test are logged.
  • To clean up/verify this data use the Logmanager (Corporate, Essentials, Professional, International, and Premium plans). 



  • The total number of clicks made per participant (any click made in a Success or Nonsuccess area).
  • Participants may click in different areas, expecting it to be a path, but it is a non-clickable area.
  • All clicks are tracked. This allows you to see Success areas as well as areas of confusion for participants.



Access Navigation task results

  1. Go to the Results section of your study.
  2. Select Ratios & Responses ratios_and_responses_button.jpg from the left menu.
  3. Under the Navigation task, click Success Rate & Efficiency.

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