Effectiveness in Navigation tasks

Understand effectiveness in Navigation tasks.

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👥 User roles: Owner, Admins, Researchers, and Collaborators
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On this page:

• Effectiveness in Navigation tasks: Basic Usability Tests
• Effectiveness in Navigation tasks: Advanced UX Research
• Validation reference guide

Effectiveness in Navigation tasks: Basic Usability Tests

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• There is no validation for Navigation Tasks in Basic Usability Tests.
• Participants self-report by clicking the Success or Abandon button in the Taskbar.
• Possible effectiveness statuses are:
  • Success: The participant clicked the Success button.
  • Non Success: The participant clicked the Abandon button.

Effectiveness in Navigation tasks: Advanced UX Research

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• In Advanced UX Research studies, take into consideration if validation by URL or validation by question was enabled for the task or not to understand effectiveness data.
• When validation is not enabled: Participants self-report if they were successful or not.
  • Success: The participant clicked the Success button.
  • Non Success: The participant clicked the Abandon button.
• When validation is enabled: Effectiveness data is generated automatically based on validation that you've configured.
  • Success: The participant visited the validation URL or answered the validation question correctly.
  • Non Success happens when the participant didn't visit the validation URL and didn't answer the validation question correctly, and can be further divided into these categories:
    • Non Success - Abandon: They also clicked the Abandon button.
    • Non Success - Error: They also clicked the Success button.
    • Non Success - Timeout: They also took longer than you defined to complete the task.

Pro Tip

Advanced UX Research studies allow you to send participants to different questionnaires or tasks based on what they click, Success or Abandon. This is independent of validation. 

Validation reference guide

Without Validation

• The participant clicked the Success button - Their status is Success
• The participant clicked the Abandon button - Their status is Non Success

With Validation

= The participant passed the validation criteria.

 No  = The participant didn't pass the validation criteria.

Visited the Success URL	Answered the success question correctly	The participant clicked:	Participant status
		Any button	Success
	No	Any button	Success
No		Success	Success
No		Abandon	Non Success - Abandon
No		None - they reached the time out	Non Success - Timeout
No	No	Success	Non Success - Error
No	No	Abandon	Non Success - Abandon
No	No	None - they reached the time out	Non Success - Timeout

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