Download video clips

Use these steps to download video clips.

 

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Download a clip from the Video Player (Session Replay)

  1. Go to the Results section of your study.
  2. Choose Videos videos_button.jpg in the left menu.
  3. Go to the Clips tab.
    clips_tab.jpg
  4. Check the box next to the clip you'd like to download.
    clip_check_box.jpg
  5. In the pop-up at the bottom of the screen, click Merge clips & download.
    merge_clips_and_download.jpg

 

 

Download a clip from the Clip Player

  1. Go to the Results section of your study.
  2. Choose Videos videos_button.jpg in the left menu.
  3. Go to the Clips tab.
    clips_tab.jpg
  4. Click Play play_clip_button.jpg next to the clip that you want to download.
  5. In the right column, click the three dots three_dots_video_player.jpg to open the options menu.
    options_menu_three_dots_clip.jpg
  6. Click Download.

 

 

Download a clip from the Video Player

  1. Go to the Results section of your study.
  2. Choose Videos videos_button.jpg in the left menu.
  3. Go to the Recordings tab.
    recordings_tab.jpg
  4. Click Play play_clip_button.jpg next to the video.
  5. Go to the Clips tab in the right menu.
    clips_tab.jpg
  6. Find the clip you want to download.
  7. Click the three dots three_dots_video_player.jpg to open the options menu.
    options_menu_three_dots_clip.jpg
  8. Click Download.

 

 

Download multiple clips in one video

  1. Go to the Results section of your study.
  2. Choose Videos videos_button.jpg in the left menu.
  3. Go to the Clips tab.
    clips_tab.jpg
  4. Check the box next to the clips you'd like to download.
    clips_multiple_download.jpg
  5. In the pop-up at the bottom of the screen, click Merge clips & download.
    merge_clips_and_download.jpg

 

 

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