View video clips

Use these steps to view video clips you've created.

Plan Availability: All Plans
👥 User roles: Owner, Admins, Researchers, and Collaborators
For more information, see our article on how to find your plan and user role.

 

On this page:

 


 

Play clips from the Video Player (Session Replay)

  1. Go to the Results section of your study.
  2. Select Videos videos_button.jpg from the menu on the left.
  3. Go to the Clips tab.
    clips_tab.jpg
  4. Scroll to the clip you'd like to play.
  5. Click Play play_clip_button.jpg next to the clip name.

 

 

Play a clip from the parent video

  1. Go to the Results section of your study.
  2. Select Videos videos_button.jpg from the menu on the left.
  3. Go to the Recordings tab.
    recordings_tab.jpg
  4. Click Play play_clip_button.jpg at the beginning of the video row.
  5. Go to the Clips tab at the top right.
    clips_tab.jpg
  6. Scroll to and click the clip you'd like to view in the list.

 

 

Mark a clip as viewed/not viewed

Marking a clip as viewed/not viewed only impacts the clip status at the user level. Other account users will not see viewed/unviewed changes made by other users in the study.

 

To mark a clip as view/unviewed, follow these steps:

  1. Go to the Results section of your study.
  2. Select Videos videos_button.jpg from the menu on the left.
  3. Go to the Clips tab.
    clips_tab.jpg
  4. Scroll to the clip you'd like to mark viewed/unviewed.
  5. Click the check box next to the clip name.
    clip_check_box.jpg
  6. In the pop-up at the bottom of the screen, click either:
    Mark as viewed
    mark_as_viewed.jpg
    or
    Mark as not viewed.
    mark_as_not_viewed.jpg

    Pro Tip: To mark multiple clips as viewed/not viewed, check each box next to the clip you'd like to change.


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