Study language

Learn about the available languages for your study and how to change the language.

 

This article applies to: UserZoom

✅ Plan Availability: All Plans (Available languages based on plan type, see below)
👥 User roles: Owner, Admins, and Researchers
For more information, see our article on how to find your plan and user role.

 

On this page:

• About study language
• Available languages
• Recruit participants who speak languages other than English
• Change study language
• Tips
• Participant experience

 

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About study language

• Studies are created in the default language for your account. You can reach out to Support to change this.
• You can change the language of your study at any time.
  • The Legal Consent Request Page language is not changed when the language is changed after the initial setup.
    • The text has to be updated manually.
    • This is a failsafe to ensure that any modifications made are not overwritten.
• When updating the language, system messages are refreshed to the new language.
• Use the local language in the country where you’re launching your study so that you can target the whole panel. The following languages should be used:
  
  • United Kingdom - English
  • United States - English
  • Canada - English
  • Australia - English
  • India - English
  • Spain - Spanish
  • Germany - German
  • France - French
  • Italy - Italian
  • Netherlands - Dutch
  • Sweden - Swedish

 

 

Available languages 

Arabic Brazilian Portuguese Catalan Chinese (Simplified) Chinese (Traditional) Danish Dutch English Finnish French German

Greek Indonesian Italian Japanese Korean Norwegian Polish Russian Spanish Swedish Turkish

 

Language not listed?

While you may launch a study in a language not listed above, the instructions for the participant experience will be in one of the available languages supported by the UserZooom platform.

 

 

Recruit participants who speak languages other than English

• Our IntelliZoom panel offers studies only in the local languages.
• In countries where English is not the official language, make sure to translate your study into the local language. For example Spanish in Spain, German in Germany, and so forth.
• Launching an English study in a country where a small percentage of people speak English will:
  
  • Reduce the number of people you can target (thereby increasing your study costs and field times).
  • Impact the data quality and study results.
• Similarly, launching a non-English study in an English-speaking country will have the same impact.

 

 

Change study language

1. Go to the Study Details section of your study.
2. Choose the language from the Participant Language drop-down.
   
3. Click Save.

 

 

Tips

• If you intend to launch the same study in multiple languages:

1. Replicate the study. You’ll need one study per language.
2. Change the language.
3. In the Study Builder, edit tasks or questions and add their translations.
4. Test your study to ensure everything has converted to the new language (Legal Consent Request page in particular).
5. Launch the study.

• Ensure that you have finalized your study with any partners before sending it off for translation.
• Depending on how you get your study translated, it can be helpful to use a spreadsheet with columns for the original and translated text.
• Check that you have updated all sections of your study, including questions and tasks, to your selected test language.
• A quick shortcut to see all the questions in your study is to click Add Existing Question. A modal will show you all the questions in your study, allowing you to check if any are still in the original language.
  
  • Note: This method does not show you tasks–only questions. Be sure to still run through your whole study to check that all tasks are updated.

 

 

Participant experience

The study experience for participants will be the same for you as when you test the study.

For example, here is what a participant will see when they take a study in French:

 

 

 

Related content

Want to learn more? Check out these Knowledge Base articles...  Automatically recruit participants with UserZoom View and manage video transcripts	Interested in growing your skills? Check out our University courses... Participant recruitment & screener tips Basic Usability Tests
Need hands-on training? Find a live, virtual class that fits your needs. Enroll in one of our UserZoom certification programs.	Can't find your answer? Reach out to Support or our Professional Services team.

 

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