Download a video

Use these steps to download a video.

Plan Availability: All Plans
👥 User roles: Owner, Admins, Researchers, and Collaborators
For more information, see our article on how to find your plan and user role.

 


 

  1. Go to the Results section of your study.
  2. Select Videos videos_button.jpg in the left menu.
  3. Make sure you're on the Recording tab.
    recordings_tab.jpg
  4. Scroll to the full video or task video you'd like to download.
  5. Under Actions, click the three dots three_dots_video_player.jpg
  6. Select Download video.
    session_replay_actions_menu.jpg 
    • Find your downloaded video in your normal download location.
    • Videos are downloaded in .mp4 format.

 

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