Restrict a study based on device, browser, or operating system

Use these steps to restrict a study based on device, browser, or operating system. To find which devices are compatible with each study, see Device per study type. These options are not available for Basic Usability Tests and Moderated studies.

Plan Availability: Essentials, Professional, International, and Premium
👥 User roles: Owner, Admins, and Researchers
For more information, see our article on how to find your plan and user role.



  1. Go to the Study Builder section of your study.
  2. Click the Settings settings_icon.jpg in the left menu.
  3. Select Restrictions.
  4. Under Devices/Browsers, uncheck the devices, browsers, and/or operating systems participants can't use to take the study. Pro Tip: Options below are available when each device type is selected and vary by study type.
    • Desktop/Laptop:
      • Do not allow
      • Allow all desktop browsers (Only available for Surveys, including unsupported browsers.)
      • Allow only:
        • Mozilla Firefox 82+
        • Apple Safari
        • Google Chrome
        • Microsoft Edge
        • Internet Explorer
    • Phone: 
      • Do not allow
      • Allow only:
        • iPhone
        • Android
    • Tablet:
      • Do not allow
      • Allow only:
        • iPad
        • Android
  5. Click Save.

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