Account access and user permissions

This article applies to: UserZoom

✅ Plan Availability: All Plans
👥 User roles: Owner and Admins
For more information, see our article on how to find your plan and user role.

On this page:

• About account access
• User roles
  • Owner
  • Admin
  • Researcher
  • Collaborator

About account access

• Manage all users with access to your account through the Users & Teams section.
• Depending on the person's access needs, you can choose between different user roles.

User roles

	Owner	Admin	Researcher	Collaborator
Join a Moderated session as a Note-Taker and access the share links
Change your profile details
Access support and education link
Access studies they own or are assigned to
Moderate a session (start session in monitor)				No
Edit studies they have access to				No
Launch studies they have access to				No
Delete all studies they can access				No
Export study data				No
Delete all studies			No	No
View all studies in the account			No	No
Add users			No	No
Modify users			No	No
Reset the password of all users			No	No
Delete owners		No	No	No

Owner or Admin

• View, edit, launch, and delete any study within the account.
• Edit the share settings of any study within the account.
• Create, modify, or delete/disable any user.
• Reset the password of users accessing with username/password.

Researcher

• Access studies that:
  • Belong to them
  • Belong to a team they are a member of
  • They have been given access to
• Edit and launch any studies to which they have access. 
• Delete only their own studies.
• Edit the share settings only for their own studies. (If available for your account type)
• Access their profile information.

Collaborator

• Read-only access to:
  • Study details
  • Recruitment tab (Including the Scheduler in Moderated studies)
  • Study Builder (including Previewing questions)
• Access Collaborator Links (Moderated studies).
• Results tab:
  • Filter Results
  • View and download data in Results (Ratios & Responses)
  • View clips
  • View videos
  • View Highlight reels
  • Download notes
  • Download transcripts
  • View Clicks & Paths (If available for your account type)
• Change the timezone in My Profile.
• Access the Support & Education link.

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