Learn about the task types UserZoom offers to answer different types of research questions. There are different question and task types available per study type.
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On this page:
- Navigation tasks
- Navigation Only tasks
- Click Test task
- Timeout Test task
- Card Sort tasks
- Tree Test task
- Questions Only task
- Use Navigation tasks to run studies on any web-based interface (For example, websites, prototypes, or mock-ups) or mobile app.
- Ask participants to navigate and carry out a task.
- You can send participants to a specific URL (web-based studies only) or allow them to continue where they were.
- During the Navigation tasks, participants see:
- The website, prototype, or app being tested
- The taskbar with instructions and buttons to end the task
- The address bar (can be hidden for mobile web)
- Navigation tasks offer more features in Advanced UX Research studies than in Basic Usability Tests & Moderated studies.
- Learn how to configure Navigation Tasks.
Navigation Only tasks
- Navigation Only tasks are a version of Navigation tasks in Advanced UX Research studies that do not include questionnaires.
- They don't have a two-button setting (i.e. Success & Abandon) for the Task Bar, only a one-button setting.
Click Test task
- Use Click Test tasks to see where people click to accomplish a specific task or find a specific piece of information.
- Click Test tasks allow you to test designs at very early stages as they only require an image, as opposed to a working prototype.
- Clicks on the image are presented in the Results area as a Heatmap.
- Learn how to configure a Click Test.
Timeout Test task
- Timeout Test tasks are used to show participants a screenshot of a web page or prototype for a number of seconds.
- Ask follow-up questions about their impression or their understanding of the content.
- There is no recording for the individual task, but if you set up recording for the entire study, the task will be recorded.
- Learn how to configure a Timeout Test.
Card Sort tasks
- Card Sort tasks are used to find patterns in how users expect to find content.
- Use Card Sort tasks to get insights on how participants mentally organize information and name or describe certain groups of items.
There are two types of Card Sort tasks:
- Open Card Sort
- Closed Card Sort
- Learn how to configure a Card Sort.
Open Card Sort
- Participants are asked to place a list of items into unnamed categories.
- They also name the categories where the items are placed.
Closed Card Sort
Participants are asked to place a list of items into predefined, named categories.
Tree Test task
- Use Tree Test tasks to test the information architecture of a website.
- Ask participants to select in a tree structure where they expect to find information.
- Tree Test tasks evaluate the findability, organization structure, and terminology of a menu.
- Learn how to configure a Tree Test.
Questions Only task
- Use Questions Only tasks to insert additional independent questionnaires to your study.
- They make it easier to find and analyze information on a specific topic.
- Learn more about question types.
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