Make a question mandatory

Use these steps to make a question mandatory.

✅ Plan Availability: All Plans
👥 User roles: Owner, Admins, and Researchers
For more information, see our article on how to find your plan and user role.

On this page:

• Make a question mandatory
• Options for specific question types

Make a question mandatory

Make questions mandatory so participants can't skip them or continue the study unless they answer.

1. Go to the Study Builder section of your study.
2. Select the Task/Questionnaire and choose the question you'd like to edit.
3. When the question opens, hover over it to see edit options on the top right.
4. Click Edit Question .
5. Under Mandatory Options, click the radio button for Mandatory to Answer.
6. Click Save.

Options for specific question types

• Choice-Multiple answers questions allow you to set the number of choices participants select:
  • At least
  • At most
  • Exactly X 
• Screenshot Click Testing questions allow you to set the number of clicks required:
  • At least
  • At most
  • Exactly X
• Video Questions have these options:
  • Non-Mandatory (Video or Open Ended)
    • An optional question that is completed by recording video or answering the question through an open ended question.
    • The open ended question displays when:
      • A participants device doesn't have a camera
      • They didn't give permission to record video or audio.
  • Mandatory (Video or Open Ended)
    • The question is completed by either recording video or answering the question through an open ended question.
    • If a participant's device doesn't have a camera, only the open ended question is displayed.
  • Mandatory to Answer (Video Only)
    • The question can only be completed by recording the video.
    • The question is skipped when:
      • A participants device doesn't have a camera
      • They didn't give permission to record video or audio.

Please provide any feedback you have on this article. Your feedback will be used to improve the article and should take no more than 5 minutes to complete. Article evaluations will remain completely confidential unless you request a follow-up.