Add a Timeout to a Navigation task (Advanced UX Research)

Use these steps to add a Timeout to a Navigation task.

Plan Availability (included): Professional, International, and Premium
➕ Plan Availability (when purchased separately): Essentials
👥 User roles: Owner, Admins, and Researchers
For more information, see our article on how to find your plan and user role.



  • Add a timeout to your Navigation task to give participants a specific amount of time to complete the task.
  • After the timeout, the task is ended automatically and participants are sent to your questionnaire.
  • This is available for Advance UX Research studies only.


To add a Timeout to a Navigation task, follow these steps:

  1. Go to the Study Builder section of your study.
  2. Select the Navigation task. This takes you to the Settings tab under Task Settings & Validation.
  3. Scroll to the Timeout section on the Settings tab.
  4. Check Enable Timeout.
  5. Customize these options:
    • Maximum time to complete this task: Use the dropdown to select:
      • 1 to 60
      • Minutes or Seconds
    • When time expires, skip to: Choose the next destination after the timeout.
    • Enable Timeout Message:
      1. Click the Enable Timeout Message box.
      2. Use the WYSIWYG editor (text box) to customize the message seen by participants.
        Pro Tip: Add some clarity to what happened. Tell participants that the time for the task has finished. Explain that they will now answer questions about their navigation.
  6. Click Save.

Please provide any feedback you have on this article. Your feedback will be used to improve the article and should take no more than 5 minutes to complete. Article evaluations will remain completely confidential unless you request a follow-up. 

Was this article helpful?
0 out of 2 found this helpful