Add a comments box to a question

Use these steps to add a Comments box to a question.

Plan Availability: All Plans
👥 User roles: Owner, Admins, and Researchers
For more information, see our article on how to find your plan and user role.



  • A Comments box allows participants to enter free form thoughts or further information about their chosen answer.
  • You can add a Comments box to all question types except for:
    • Tree Testing
    • Screenshot Click Testing
    • Screenshot Timeout
  • The Label field maximum is 300 characters.
  • The participant's answer maximum is 3000 characters.
  • To find participant responses, refer to this article.


To add a comments box to a question, follow these steps:

  1. Go to the Study Builder section in your study.
  2. Choose the task/questionnaire.
  3. Hover over the question you want to edit to reveal your options.
  4. Click Edit edit_question_icon.jpg.
  5. Scroll to the bottom of the overlay window
  6. Check the Include a comments box at the bottom of the question box.
  7. Enter the label for this field (For example, Comments).
  8. Click Save.


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