Create a Live Intercept

Use these steps to create a Live Intercept. Learn more about Live Intercept feature compatibility, or check out the Live Intercept course in the UserZoom Academy

Plan Availability: Essentials, Professional, International, and Premium
👥 User roles: Owner, Admins, and Researchers
For more information, see our article on how to find your plan and user role.



Study set up

  1. Click Create New Study create_new_study_button.jpg.
  2. Enter a required Study name.
  3. Choose the Language from the Participant language is set to dropdown.
    • This can be changed later.
    • Keep in mind, that the Legal Consent page will remain in the language initially chosen. To resolve this, create a new study in the new language and copy the welcome page in that language.
  4. Select the Study Privacy using the Study will be seen by dropdown:
    • Only you (private)
    • Everyone on your team (shared)
  5. Under Approach, select Unmoderated.
  6. Choose Live Intercept as the Study type.
  7. Pick the device type:
    • Desktop, Tablet & Mobile
    • Native App
  8. Click Create Study create_study_button.jpg.



  1. Click Add Segment add_segment_button.jpg.
  2. Create and manage your segments.


Customize your study

To customize your study, add any or all of these options:


What participants see

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