Add None of the Above or N/A as an answer

This article applies to: UserZoom

✅ Plan Availability: All Plans
👥 User roles: Owner, Admins, and Researchers
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• Adding None of the Above or N/A gives participants an option when other answers don't fit.
• Use this option when you're not looking for other, more specific answers than what you've defined.
• Depending on the question type, the answer is placed:
  • Under the other answers.
  • As column on the far right.
• None of the Above or N/A is available for these question types:
  • Choice - Multiple answers
  • Matrix (One Answer per Row)
  • Rating Scale - One Answer (Horizontal)
• In the Results section of Matrix (One Answer per Row) questions, N/A responses only appear in the data table and not in the graph.

To add None of the Above or N/A as an answer, follow these steps:

1. Go to the Study Builder section of your study.
2. Choose the task/questionnaire.
3. Hover over the question you want to edit to reveal your options.
4. Click Edit  .
5. Locations vary by question type:
   
   • Choice - Multiple answers:
     1. Scroll to the bottom of the overlay window.
     2. Check Include “None of the above”.
   • Matrix (One Answer per Row)questions:
     1. Scroll to the bottom of the overlay window.
     2. Check the Include N/A Column box under Columns Choices. 
   • Rating Scale - One Answer (Horizontal) questions: Check the Include N/A Column box under Columns Choices. 
6. Enter the label for this field (For example, None of the Above or N/A).
7. Click Save.

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