Live Conversation: Beginning to end experience

Learn what to expect before, during, and after joining a Live Conversation session on UserTesting. 

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On this page:

 


 

Reminder you'll receive

  • Moderators and Contributors receive automated email reminders with session details. 
  • These ensure everyone is prepared before the meeting starts.

Moderators will receive:

  • A confirmation email when the session is scheduled

     
  • A reminder email 1 day before

     
  • A reminder email on the day of
  • A reminder in Action items on your dashboard

     

Contributors will receive:

  • A confirmation email when the session is scheduled

     
  • A reminder email 1 day before

     
  • A reminder email on the day of

 

 

Joining the Live Conversation

Moderators

  • The Join Live Conversation button appears 15 minutes before the session starts.

     
  • Clicking the Join interview button launches Zoom.

Colleagues (Co-moderators and Hidden Observers) 

  • Join through the link in your email

Contributors 

  • The Contributors’ confirmation email for the interview includes a link to download and install Zoom.
  • If the contributor didn't download and install Zoom prior to the meeting start, they’ll be prompted to do so once they select the Join interview button from their email. 
  • Contributors also have the option to join from their browser.


 

 

After the session ends

Moderators will receive an email once a session is complete and available to watch on the platform.


 

 

 

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