UserTesting account roles: Creators

Learn about what the Creator roles can do on the UserTesting platform.

 

This article applies to: UserTesting 

 

On this page:

• What is a Creator?
• What can Creators do?
• Who should be a Creator?
• How do I assign Creator roles to team members?
• Other account role information

 

---

 

What is a Creator?

• A Creator is a role type assigned to anyone on your team who needs to create and launch tests on the UserTesting platform.
• If you're on the Flex plan, the role is just called Creator.
• If you're on the Seat-based plan, there are three different types of Creator roles:
  • Unlimited Creators
  • Standard Creators 
  • Light Creators 

 

 

What can Creators do?

Creators (Flex plan) and Unlimited Creators (Seat-based plan) can:

• Create an unlimited number of tests
• Save tests as templates
• Edit tests
• Edit screener questions
• Launch tests (subject to Approval flow settings)
• View and share test session results
• Create and start Live Conversation interviews (available on all editions of the Flex plan and on the Premium edition of the Seat-based plan)
• Run short tests (available on the Flex plan)

 

Standard Creators (Seat-based plan) can:

• Create up to 15 tests
• Save tests as templates
• Launch tests
• Edit tests
• Edit screener questions
• View and share test session results

 

Light Creators (Seat-based plan) can:

• Create up to 3 tests
• Save tests as templates
• Launch tests
• Edit tests
• Edit screener questions
• View and share test session results

 

 

Who should be a Creator?

• Creators and Unlimited Creators should be anyone who will be regularly building and launching tests. 
• Creators might be researchers, or they can be anyone on the team tasked with running studies.
• Standard or Light Creators should be assigned to anyone who only needs to run tests intermittently.

 

 

How do Creator roles get assigned to team members?

Admins can assign Creator roles in two different ways:

1. Assign the role when adding team members to the UserTesting account.
2. Assign the role from the People tab (under Settings) by clicking on the account member's profile.
   

 

 

Other account role information

• Depending on your plan, a cost is associated with adding creators, light, or standard users.
• There are several access permissions available for Creators:
  • Full-feature access for custom test creation
  • Quick Answers for Product
  • Quick Answers for Marketing
• For more information on account roles and permissions, view our articles:
  • Flex plan: Admin overview
  • Seat-based plan: Admin overview

 

 

Related content

Want to learn more? Check out these Knowledge Base articles...  Add or remove team members UserTesting subscription options UserTesting account roles: Viewers and Collaborators	Interested in growing your skills? Check out our University courses... Overview of the Viewer role Jumpstart On-Demand for UserTesting
Need hands-on training? Find a live, virtual class that fits your needs. Enroll in one of our UserTesting certification programs.	Can't find your answer? Check out our CommUnity forums. Reach out to Support or our Professional Services team.

 

Please provide any feedback you have on this article. Your feedback will be used to improve the article and should take no more than 5 minutes to complete. Article evaluations will remain completely confidential unless you request a follow-up.