Turn on Balanced comparison in your test plan when you want to compare two parts in your study. The order of the compared sections alternates for each contributor. |
This article applies to: UserTesting
Balanced Comparison is available on the following subscriptions:
Flex plan | Seat-based plan |
Essentials | Startup |
Advanced ✓ | Professional ✓ |
Ultimate ✓ | Premium ✓ |
This feature is also available in the Starter edition (beta). |
On this page:
About the Balanced comparison feature
- When you use Balanced comparison, you create two sections in your study, Part A and Part B.
- The order in which contributors see the two parts is automatically alternated: the first contributor will see option A first and B second, the next will see option B first and option A second, and so on.
- The Balanced comparison feature is designed to reduce the risk of that bias.
- You can use Balanced Comparison to test any website, prototype, or app. You can also go to the Template gallery for further guidance.
- A recommended sample size is 12.
Note: Card sort tasks and Tree test tasks don't work with Balanced Comparison.
Add Balanced comparison to your test
- Create a new test and select your contributors.
- Add your tasks and questions
- Choose the Balanced comparison task from the Task groups section.
- After a new part of your study labeled Group A and Group B populates, drag tasks and questions into these areas. You can also put questions and tasks before and after the balanced part of the study.
Note: When comparing two different URLs we recommend beginning on a blank page, then placing the first URL in section A and the second URL in section B. - Launch your test.
Review your videos
- Completed tests will appear on your dashboard as they would normally.
- The order of tasks in an individual study is displayed in the Tasks tab in the video player.
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