Task groups and results

Use these steps to include pre-grouped tasks and resulting metrics in your test creation process.

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Task groups are available on the following subscriptions:

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About Task groups

  • Task groups help streamline the test creation process if you have repeated groups of tasks for multiple concepts you're testing.
  • Find the results from your multiple tasks organized on the Metrics tab.
  • Select the pre-configured task group relevant to your desired outcome:
    • Findability: Helps you test if people can locate something in your design.
    • Content: Helps you test if the content in your design is straightforward.
    • Visual appeal: Helps you test if people find your design attractive.
    • Custom: Create your own task group from the available tasks and questions and reuse it for future tests.
    • Camera: Choose which tasks you want participants to have their cameras on for.
    • Balanced comparison: Gather feedback on two designs from two sets of participants. 
  • The Findability, Content, and Visual appeal task groups have 5-6 pre-configured tasks. Some of the tasks can be edited, but they cannot be deleted.
  • Custom task groups can have anywhere from 1-5 tasks and questions.
  • Camera and Balanced comparison task groups can have more than five tasks and questions.
  • You cannot nest a task group inside another task group.



How it works

  1. Go to the test builder.
  2. Drag and drop the desired Task group into your Test plan.
    task groups usertesting.png
  3. Edit the tasks and questions where necessary.
    Screenshot 2024-01-10 at 3.05.08 PM.png



Review the results

  • Task groups and results offer a more detailed Metrics tab.
  • Results point to instant insights, data visualization, and key learnings while eliminating the need to sift through each result.


  1. View a brief summary of the grouped task result.
  2. Review the details in the instant insight summary cards.
    task group instant insights usertesting.png
  3. Explore the data for each participant in the table view. This shows:
    1. how long they spent on a task
    2. their initial reactions
    3. their understanding rating
  4. Analyze raw data for the task as needed.
    raw data task group usertesting.png



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