The UserTesting platform allows you to store assets natively, without needing an external resource. These assets include URLs, images, as well as audio and video files. |
This article applies to: UserTesting
On this page:
About video and audio testing
Native video and audio testing are available on the following subscriptions:
Flex plan | Seat-based plan |
Essentials | Startup |
Advanced ✓ | Professional ✓ |
Ultimate ✓ | Premium ✓ |
- When building your test, you can add video and audio assets for participants to access and provide feedback.
- Only MP4 files are supported at this time.
- The maximum file size is 500MB.
- Avoid using the following characters when naming your video file: ?, ", \, &, #
- It is not possible to add native video and audio testing to a launched test.
How it works
- In the Test plan builder, click or drag the video or audio asset into your test plan.
- Click browse files or drag and drop your file into the asset.
- Select your file and upload it.
- Once the video or audio file is uploaded, it will appear as a task within the test plan with instructional text for the participant. If needed, the instructional text can be edited.
Here is an example of how a participant will see your asset. They will be shown a message that gives directions before the actual test begins:
Related content
|
|
Want to learn more? Check out these Knowledge Base articles... |
Interested in growing your skills? Check out our University courses... |
|
|
Need hands-on training?
|
Can't find your answer?
|