Live Conversations with Invite Network participants

This article applies to: UserTesting 

On this page:

• Set up and launch a Live Conversation test with Invite Network
• Participant's experience
• Experience during and after a session

Set up and launch a Live Conversation test with Invite Network

• You have the same customization options as any Invite Network test.
• You will define if you want individuals to join the session from their computer or a mobile device.
• Decide if you want to compensate participants, how much, and what the payment method will be. State this in the body of your invitation. 
• Schedule your availability and launch the test (you’ll be prompted to send the test link to the individuals you want to participate in your interviews).
• Only one participant can be scheduled per session.

Participant's experience

• The people you invite get your email and can follow the link to your test.
• When they follow the link, instead of starting the test, they will see a page where they select a time based on the availability you provided.
• Because UserTesting doesn’t know how to contact them, they also have to enter their email address to get the initial confirmation email and reminders (24 hours before and the day of).
• Visit our article for more information on the participant's experience.

Experience before and after a session

• The participants you invite will follow the link from their calendar invitation or any reminders they received to join the Zoom meeting.
• They do not have to download a UserTesting recorder because Live Conversation uses Zoom.
• They will need to be able to join a Zoom meeting on their computer or mobile device (whatever device you specified when you set up your test).
• You run the session.
• The recording is uploaded to the UserTesting platform (the same as any other Live Conversation session).

Tip: At the beginning of the test, ask participants to describe their most recent related experience to ensure they are who they say they are. 

For additional information and some best practices, review the Live Conversation best practices course, which includes sections on inviting your own participants.

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