UserTesting subscription options


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Subscription options

  • Choose between Flex plans and Seat-based plans.
  • Features available are based on the license users are assigned.
  • Learn about the plan types and how to create an account below.



Flex plan



Seat-based plan

  • Seat-based plans include the following subscription types:
    • Startup 
    • Professional 
    • Premium 
  • Learn which features are included in your Seat-based plan subscription.
  • These licenses/roles are available for each plan type:
    • Unlimited
    • Standard and Light
    • Collaborator
    • Admin
  • Licenses have to be purchased on the subscription for them to be assigned to team members.
  • Not all subscriptions have every subscription-seat license. 
  • Account admins: Here's some Guidance for Admins on the Seat-based plan.
  • Have questions about your plan? We've got your back! Contact Support or talk to your Customer Success Manager.



Create your account

  • Interested in setting up an account with UserTesting? That's great news! Request a trial to start the process.
  • Does your team already have a UserTesting subscription and you want access to the Platform Contact your account administrator so you can be added and assigned a seat.



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