Apple App Store

Learn about Apple App Store integrations for EnjoyHQ.

This article applies to: ehq tiny logo.png EnjoyHQ

 

On this page:

 


 

About Apple App Store integrations

 

 

Review translations

In addition to its original language, all non-English reviews are translated into English.

 

 

Get reviews from the Apple App Store

  1. Open the Settings menu.
  2. Select Manage integrations.
  3. Choose the Apple App Store integration.
  4. Enter the App Store URL for the iOS app you want to pull reviews in from.
  5. Click Add to begin importing the reviews into your EnjoyHQ workspace.
    Note: Only reviews with written feedback will be fetched.
    • EnjoyHQ will ignore any app reviews with just ratings and without written reviews.
    • Due to rate limiting with the App Store's API, it will take a little while to fetch the data. This is especially the case for apps with thousands of reviews.

 

Apple Maps app example

To pull in reviews from the Apple Maps app, simply add in its Apple App Store URL:  https://apps.apple.com/us/app/apple-maps/id915056765.

 

 

Calculate review sentiment

The Sentiment of reviews will be automatically calculated from their star ratings:

  • Positive: 5-star (★★★★★) or 4-star (★★★★☆) ratings
  • Neutral: 3-star (★★★☆☆) ratings
  • Negative: 2-star (★★☆☆☆) or 1-star (★☆☆☆☆) ratings

 

 

Remove Apple App Store integrations

  • To remove an App Store Integration, click the Remove icon next to the name of the app.
  • Once removed, data from the App Store stops syncing.
  • If you want to resume importing reviews from an app that's been removed, add it back again.
    Note: Removing an integration does not delete imported reviews from your workspace. To remove imported reviews, delete them from your workspace (For example, utilizing the batch editing functionality).

 

 

Deactivate Apple App Store integrations

To deactivate an App Store integration without fully removing it from your workspace, you can use the checkbox to toggle between active and inactive states for a given app.

 

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