Giving contributors Tasks can help measure the ease of completing an action or navigating a platform. |
This article applies to: UserTesting
On this page:
Set up your task
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Under Tasks and questions, click and drag the Task block over to your Test plan builder.
- Write your task in the space provided.
- Review the articles Writing Great Tasks and How to Use Grouped Tasks and Results for tips.
- Select the Blur video to hide PII box to blur the contributor's video and protect their personally identifiable information.
- Under Task metrics, select Success and/or Difficulty to measure a contributor's experience of a task.
- If Success is chosen the contributor will be given a follow-up question, with several options to describe their experience.
- If Difficulty is chosen, the contributor will see a rating scale question to describe their experience.
Notes to consider:
- These follow-up questions are not reflected in the Details tab.
- For different follow-up questions, choose tasks and questions to add others.
Task results
- After contributors complete the test, Task results are displayed on the Metrics tab.
- The Excel export will show Task results to include:
- Details about the study
- Contributor demographics
- Screener responses
- Transcripts for each task.
- Advanced, Ultimate, and Premium edition plans can also view the Interactive Path Flows of each task on the Metrics tab.
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