Site Intercept cookie settings

This article applies to: UserZoom

✅ Plan Availability: Essentials, Professional, International, and Premium
👥 User roles: Owner, Admins, and Researchers
For more information, see our article on how to find your plan and user role.

On this page:

• About Site Intercept cookies
• Set the time between Site Intercept triggers
• Use different cookies for each segment

About Site Intercept cookies

• Site Intercepts use cookies to not intercept the same person multiple times.
• A cookie is placed in the visitor's browser when the Site Intercept code is executed, even if the visitor doesn't get intercepted.
• If the visitor isn't intercepted (depending on the invitation rate), a session cookie is added to the browser and gets deleted when the browser session ends.

Set the time between Site Intercept triggers

• The Invite all users again after x days setting only impacts the expiration time for cookies of participants that have been presented with the Site Intercept (the amount of visitors intercepted depends on the invitation rate).
• The Invite all users again after 0 days setting allows participants to see an intercept every time they access the page, as long as they are in a new browser session.
• Page visitors that aren't presented with the Site Intercept have a session cookie placed in their browser that is deleted when the browser session ends.
• Some browsers have settings to remember your session after they are closed.
  • This means visitors are not intercepted unless cookies are deleted manually.
  • Refer to Site intercept advanced cookie configuration for information on how to influence the behavior of unintercepted page visitors.

To set the time between Site Intercept triggers, follow these steps:

1. Go to the Study Builder section of your study.
2. Click Settings in the left menu.
3. Choose Security & Controls.
   
   
   
4. Scroll to Cookie settings.
   
   
   
5. In the Invite all users again after __ days box, enter how many days you'd like between the next trigger.
   
   
   
6. Click Save.

Use different cookies for each segment

• When a study has more than one segment, by default, all segments share the same cookie.
  • The cookie name for all segments is the same
  • If visitors are intercepted through one segment of this study, they will not be intercepted by other segments, as the cookie is already set on their browser.
• You can define the name to give to the cookie directly through the JavaScript code.

To use different cookies for each segment, follow these steps:

1. Go to the Study Builder section of your study.
2. Click Settings in the left menu.
3. Choose Security & Controls.
   
   
   
4. Scroll to Cookie settings.
   
   
   
5. Check the Use a different cookie for each collector segment box.
   
   
   
6. Click Save.

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