Effectiveness in Click tests

Use these steps to find effectiveness in Click tests.


Plan Availability: Essentials, Professional, International, and Premium
👥 User roles: Owner, Admins, and Researchers
For more information, see our article on how to find your plan and user role.

On this page:



Click test results

  • When one or more areas have been defined as success areas on the Click Test image, then the effectiveness information will be available in the Results.
  • Setting up areas that aren't success areas can help you with your analysis, but unless you mark an area as a "success area", it won't affect the effectiveness scores.
  • Effectiveness statuses for Click Tests are:
    • Success (green)
    • Non-success (red)
    • I don't know (gray), in case this option was enabled.
  • Refer to Configure a Click Test Task or Screenshot Click Testing question to learn how to define one or more success areas on the Click Test image.


To find effectiveness in Click tests, follow these steps: 

  1. Go to the Results section of your study.
  2. Select Ratios & Responses ratios_and_responses_button.jpg in the left menu.
  3. Under Task Summary review the combined results.
  4. Scroll to the Questionnaire or Task to review:
    • Heatmap: Success Areas are marked and labeled when checking the Preselected Areas option.

    • Click Effectiveness: Click Chart to view combined effectiveness data.
    • Click Effectiveness: Click Data to view individual participant data.



Related content

information icon.png

knowledge icon.png

Want to learn more? Check out these Knowledge Base articles... 

Interested in growing your skills? Check out our University courses...

video icon 2.png

team icon.png

Need hands-on training?

Can't find your answer?

Reach out to Support or our Professional Services team.


Please provide any feedback you have on this article. Your feedback will be used to improve the article and should take no more than 5 minutes to complete. Article evaluations will remain completely confidential unless you request a follow-up. 

Was this article helpful?
0 out of 3 found this helpful