At a Glance
This article takes a look at the Results tab and other Human Insights Platform tabs that capture and display key information about the outcomes of your tests.
Quick Answers are available on the following subscriptions:
|Startup ✓ (only Product Insight and Marketing Insight)
|Professional ✓ (only Product Insight and Marketing Insight)
|Premium ✓ (only Product Insight and Marketing Insight)
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The results table on the Results tab is where you are likely to find the most useful feedback and insights. It lets you focus on the most important questions and zero in on specific answers from individual contributors, without having to watch their complete sessions.
The Results tab quickly summarizes the results of your study.
You can view contributor ratings and watch their recorded feedback.
There is also a section that features details about the Key takeaway.
Contributor responses to this question are shown on a rating scale.
Clicking the response on the rating scale allows you to watch contributor responses to that question.
The contents of the Results tab varies based on the type of Quick Answer test you run. See our articles about each specific Quick Answer to understand the details presented in the Results tab.
The other tabs offer valuable insights into your contributors as well. Let's look at each tab in more detail.
Click the Sessions tab to watch each contributor’s complete video as they answer all the questions in order. Sessions are available as soon as each contributor finishes. There is a text field on the right for you to add a summary of the video. The Summarize this session field is also useful for adding time codes to flag moments of interest, such as when a contributor expresses delight with an experience or complains about, say, a difficult-to-use interface.
Click the Metrics tab to watch contributor videos broken down for every single question, which allows you to skim the results. It’s essentially an expanded view of the results table seen on the Results tab.
You can also filter the results by the contributor or by the time spent on a task:
Click the Summary tab to see specific details about your test, contributors, and for feedback, and any tags you created.
Click the Details tab to see the demographics breakdown and a recap of the tasks and questions that make up your test plan.
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