This article provides a snapshot of the three primary types of contributor network options used in UserTesting tests. |
This article applies to: UserTesting
For a more detailed explanation of the participant networks, see our article.
UserTesting Network |
Custom
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Invite
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How they are different |
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What subscription do I need? | Available on all subscription plans | Ultimate or Premium | Flex plan and Professional and Premium subscriptions |
Who are the participants? Where do they come from? | Members of the UserTesting Network |
Though a Custom Network is created through the UserTesting platform, participants do not come from the UserTesting Contributor Network. Rather, the customer recruits the participants, who can be employees, partners, fans of the customer, and so on. |
As with the Custom Network, you recruit whomever you want to participate in a test. Generate a link to the test in the UserTesting platform and send it to the participants. |
Who recruits the participants? | UserTesting | Customer | Customer |
Who manages the onboarding process for the participants? | UserTesting | UserTesting | Customer |
Who collects demographic information (e.g., age, gender, job) from participants? | UserTesting | UserTesting | Customer |
Who compensates the participants? | UserTesting | UserTesting* | Customer* |
Use when you want to... |
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How do I create...? | Use the Create a test > Build Audience > Select Audience path in the Platform and select the UserTesting Contributor Network option on the Build Test Plan page (see image). | Choose the Custom Network option from the Build Test Plan page (see image). | Use the Create a test > Create Link > Customize Invite path in the UserTesting platform. |
*Alternatively, the customer could opt for an unpaid network.
The platform also offers two recruitment features—Favorite contributors and Specific contributors—that help you target particular participants you wish to reuse for future tests.
Favorite contributors |
Specific contributors |
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Where do the participants come from? | The UserTesting Network. You create your own network of participants you want to reuse and add participants to that network. |
Also from the UserTesting Network.
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Use when you want to... |
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The same reasons are seen under "Favorite participants." |
How do I access the feature and recruit/add participants? |
Click the Favorite contributors button on the Select Audience page (see image below). Add new participants to a Favorite network at the Session page for a specific test. See here for instructions. |
Click the Specific contributors button on the Select Audience page (see image). |
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Note: The Fuel Cycle community option is at the bottom of the Contributor network options list. Learn more about how to add the Fuel Cycle integration, and how to use Fuel Cycle community members to participate in a UserTesting test.
Related content
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