Choose your target audience from the UserTesting Network

This article explains how to use demographic filters, screeners, and specific contributor options to reach the right audience for your test on the UserTesting Network. You can access these options in the test launcher when setting up your audience.

This article applies to: ut logo tiny.pngUserTesting 

The UserTesting Network is available on the following subscriptions:

Advanced Ultimate  Ultimate+ ✓

 

On this page:

 


 

Filters

  • Demographic information is collected when each contributor joins the UserTesting Network.
  • To apply filters, go to the test launcher and select your audience demographics. 
  • Only contributors who meet your selected criteria can view and accept your test.

Basic features

  • Available to all customers.
  • Demographic categories include age, income, gender, and location. 

Advanced filters

  • Available for customers on AdvancedUltimate, and Ultimate+ plans.
  • Available for computer, mobile, or app studies.
  • Select from the following advanced demographic fields:
Household income Employment status Industry
Company size Job role Job level
Countries Web expertise Operating system
Social networks Language (defaults to English) Parental status
Test frequency Web browsers (defaults to Chrome) Exclude contributors from prior studies
Other requirements     

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  • The Language filter sets the language that contributors will be instructed to speak. The default is English.
  • Screeners and tasks must be written in the selected language.
  • If you want contributors to read the test in one language but speak in another, add that instruction to the Other requirements field.
  • Web browsers field can only be selected when creating a test to be completed on a computer. 

Contributors are required to provide the following information when they sign up, so these fields are always available as filters:

  • Birth year
  • Country
  • Household income
  • Web browsers
  • Web expertise
  • Computer OS

Note: Zip code is required for state-specific tests in the United States.

 

 

The Other requirements filter

  • Contributors see the Other requirements field before they accept your test.
  • Use this field to share any special requirements or information contributors need before accepting your test. For example: "This test requires you to sign in with your Facebook account."

 

 

Screeners

  • Screeners are multiple-choice questions that contributors must answer correctly before accepting your test.
  • Each contributor group you select has its own set of screeners.

Example

Here's how the same research goal can be approached two different ways: using filters alone or filters combined with a screener.

Scenario: You're looking for people in the United States who are 25–35 years old and make online purchases using their smartphones.

 

Option 1: Filters only
Set the basic demographics

  • Age: 25 –35 years old
  • Countries: US
  • Other requirements: "You must have completed an online purchase using your smartphone in the past six months."

Option 2: Filters and screener
1. Set the basic demographics

  • Age: 25–35 years old
  • Countries: US

2. Screener question: "When was the last time you bought something using your smartphone (Android or iPhone)?"

  • Never. I've never purchased anything using my phone. [Reject]
  • About a year ago. I rarely buy things using my phone. [Reject]
  • Maybe 6 months ago. I sometimes buy things using my phone. [Accept]
  • A few weeks ago. I frequently buy things using my phone. [Accept]

 

 

Use Specific contributors

  • Use this option to bring back specific contributors for follow-up tests or to test new iterations with the same group.

To use specified contributors:

  1. In the platform, go to your Contributor network options and select Specific contributors.
  2. Enter the contributor's username. To add multiple contributors, separate their usernames with commas.

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