Participant compensation

Learn about UserTesting participant compensation.

This article applies to: ut logo tiny.pngUserTesting 



  • Participant/Contributor compensation depends on the customer demand, the test type, and the type of tasks included in the test.
  • Test participants who participate in Live Conversation tests receive additional compensation due to the increased complexity and time investment.
  • If you expect your unmoderated test to be longer than 15–20 minutes, please review the article regarding ordering tests longer than 15 minutes.
  • Reward amounts range depending on the test type.
    • The contributor's test feed will always show them the amount they'll get paid for each test. Payments for completed tests are sent 14 days later.
    • Please note compensation applies to participants from the UserTesting Contributor Network and Custom Network test participants unless you have created an unpaid Custom Network.
  • All payments are processed via PayPal fourteen (14) days from the test's completion.
  • If you conduct Invite Network or Fuel Cycle tests, you determine your compensation rate and payment method.
  • Want to support the participants on your Invite Network and Custom Network? Send them to the Contributor Support Center.


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