Participant compensation

This article applies to: UserTesting 

• Participant/Contributor compensation depends on the customer demand, the test type, and the type of tasks included in the test.
• Test participants who participate in Live Conversation tests receive additional compensation due to the increased complexity and time investment.
• If you expect your unmoderated test to be longer than 15–20 minutes, please review the article regarding ordering tests longer than 15 minutes.
• Reward amounts range depending on the test type.
  • The contributor's test feed will always show them the amount they'll get paid for each test. Payments for completed tests are sent 14 days later.
  • Please note compensation applies to participants from the UserTesting Contributor Network and Custom Network test participants unless you have created an unpaid Custom Network.
• All payments are processed via PayPal fourteen (14) days from the test's completion.
• If you conduct Invite Network or Fuel Cycle tests, you determine your compensation rate and payment method.
• Want to support the participants on your Invite Network and Custom Network? Send them to the Contributor Support Center.

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