Use these steps to message a UserTesting contributor. |
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About messaging a UserTesting contributor
- Message a UserTesting contributor when you need to clarify responses they gave in your test or to thank them for their insight.
- It’s a violation of the Customer Terms of Use for customers to communicate with UserTesting-provided contributors outside of the UserTesting Platform.
- All communication between customers and contributors should be kept within the UserTesting Message Center.
- We appreciate your compliance.
Message a UserTesting contributor
- Open the test with the response from the contributor you'd like to message.
- Find the contributor in the list.
- Click the contributor's name.
- In the new Contributor information window, select Contact [Username] at the bottom right.
- In the Conversation with [Username] window, add your message to the Your message box.
- When you're ready to send your message, click Send at the bottom right.
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