Messaging a UserTesting Contributor

Use these steps to message a UserTesting contributor.

This article applies to: ut logo tiny.pngUserTesting 


On this page:



About messaging a UserTesting contributor

  • Message a UserTesting contributor when you need to clarify responses they gave in your test or to thank them for their insight.
  • It’s a violation of the Customer Terms of Use for customers to communicate with UserTesting-provided contributors outside of the UserTesting Platform.
    • All communication between customers and contributors should be kept within the UserTesting Message Center.
    • We appreciate your compliance.



Message a UserTesting contributor

  1. Open the test with the response from the contributor you'd like to message.
  2. Find the contributor in the list.
  3. Click the contributor's name.
  4. In the new Contributor information window, select Contact [Username] at the bottom right.
  5. In the Conversation with [Username] window, add your message to the Your message box.
  6. When you're ready to send your message, click Send at the bottom right.


Related content

information icon.png

knowledge icon.png

Want to learn more? Check out these Knowledge Base articles... 

The UserTesting Contributor Experience

Interested in growing your skills? Check out our University courses...

Understanding the UserTesting Contributor Network

video icon 2.png

team icon.png

Need hands-on training?

Can't find your answer?

Please provide any feedback you have on this article. Your feedback will be used to improve the article and should take no more than 5 minutes to complete. Article evaluations will remain completely confidential unless you request a follow-up. 

Was this article helpful?
0 out of 0 found this helpful