Learn which features are compatible with Basic Usability Test studies for both desktop and mobile.
✅ Plan Availability: All Plans
👥 User roles: Owner, Admins, Researchers, and Collaborators
For more information, see our article on how to find your plan and user role.
On this page:
General information
- All browsers must have Javascript and cookies enabled.
- Rooted, jailbroken mobile devices and all iPad Pro tablets are not supported.
Look & Feel
| Desktop | Mobile | |
| Mobile Touch Interface | No | |
| Restart Page | ||
| Back Button | No | No |
| Progress Bar | No | No |
| Bottom Taskbar | ||
| Floating Taskbar | No |
Participants
| Desktop | Mobile | |
| Add-on Installation Required | ||
| Screener | ||
| Invitation Links | ||
| Site/View Intercept | No | No |
| Feedback Tab | No | No |
| QR Codes | No |
Questionnaire Types
| Desktop | Mobile | |
| Questionnaire | No | No |
| Initial Questionnaire | ||
| Pre-Task Questionnaire | No | No |
| Validation Questionnaire | No | No |
| Success Questionnaire | No | No |
| Non-Success Questionnaire | No | No |
| General Questionnaire | No | No |
| Final Questionnaire |
Question Types
| Desktop | Mobile | |
| Choice - One Answer | ||
| Choice - One Answer (Drop Down) | ||
| Choice - Multiple Answers | ||
| Matrix - One Answer per Row | ||
| Matrix - Multiple Answers per Row | ||
| Rating scale - One Answer (Horizontal) | ||
| Rating scale - Semantic Differential Scale | No | No |
| Rating scale - Net Promoter Score (NPS) | ||
| Rank Order (Drag & Drop) | No | No |
| Open Ended - Comments Box | ||
| Open Ended - One or More Lines | No | No |
| Text Only | ||
| Video Question | No | No |
| Tree Testing | No | No |
| Screenshot Click Testing | No | No |
| Screenshot Timeout | No | No |
| Final Pages & Redirects |
Results
| Chrome | Firefox | |
| Clickstream | ||
| Heatmap | No |
Settings
| Desktop | Mobile | |
| Multimedia Center | No | No |
| Restrictions | No | No |
| Sample Quality Control | No | No |
Study Builder
| Desktop | Mobile | |
| Add Logic | No | No |
| Add Conditions | No | No |
| Welcome Page | ||
| Welcome Intercept | No | No |
| Exit Alerts | No | No |
Task Types
| Desktop | Mobile | |
| Navigation | No | No |
| Navigation Only | No | No |
| TOL Task | ||
| Card Sort | No | No |
| Tree Test | No | No |
| Click Test | No | No |
| Timeout Test | No | No |
| Questions Only |
No (You can use the Initial and Final questionnaires) |
No (You can use the Initial and Final questionnaires) |
Tracking
| Desktop | Mobile | |
| Tracking with Add-on | No | |
| Tracking with SDK | No | No |
| Advanced Tracking |
Video Recording
| Desktop | Mobile | |
| Screen Recording only | No | No |
| Screen and Audio Recording only | No | |
| Screen and Camera and/or Audio Recording | No |
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