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Learn about the Starter edition, a self-serve option of the UserTesting platform. |
This article applies to: UserTesting
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About the Starter edition
- The Starter edition allows project-based buyers to access the UserTesting platform without an annual commitment.
- All project-based buyers are eligible to purchase, whether you are a new user or have a license to an existing UserTesting subscription.
- The Starter edition includes a single license to access unmoderated, think-out-loud (TOL) testing on the UserTesting platform with the UserTesting Network of participants.
- Platform access will expire after 30 days from the purchase of each order.
- Each order may include up to 5 tests.
- Each test includes up to 10 participants.
Featured included
The Starter edition includes the most critical features for using the UserTesting platform with audience sourcing, test creation options, research capabilities, and enhanced reporting.
Audience sourcing
- Access to Contributor Network
- 4 screener questions (per test)
- Screener guidance
- Saved Screener Questions
- Advanced demographics filters
- Access to additional country filters
- Favorite contributors
- Saved Audiences
- Rally integration
Test creation options
- Create tests from scratch
- Template gallery
- Short test
- Balanced Comparison
- Contributor view
- Camera tasks for mobile tests
- Saved Test Plans
- Quick Answers
- Test flight mobile iOS app testing
- Standard prototype hosting
- Qualtrics integration (in English only)
Research collaboration capabilities
- Template library
- General workspace
- Folders
Enhanced reporting
- Standard metrics
- Annotated transcripts
- Highlight reels
- Sentiment tagging
- Sentiment analysis
- Interactive Path Flows
- Click maps
- Keyword map (limited) (English only)
- Third-party video uploads (1 TB)
- Contentsquare, FullStory, and Quantum Metrics integrations (in English only)
- Export videos
- Export insights (Excel format)
- Share via Canva, FigJam, InVision Freehand, Jira, Jira Product Discovery, Microsoft Teams, Miro, Slack, Trello
Get help
If you need further assistance, UserTesting offers several resources to support you.
Find help articles, how-to videos, and product documentation about UserTesting here.
UserTesting University - Live and On-Demand Classes
Enroll in virtual classes with live instructors, or take a self-paced course to enhance your research skills and learn best practices for using UserTesting.
Connect and learn with other UserTesting users and stay up to date with what’s going on at UserTesting in our CommUnity forum. You can ask questions of your peers, register for Human Insight User Groups (HUG) events, and complete challenges to earn points towards rewards. Don’t forget to have some fun!
A dedicated team of Support professionals to help you when you need assistance with an ongoing test or an urgent issue. Email technical support is provided 24 hours a day during the work week (excluding major holidays).
How to reach Support
By 24/5 email support: Contact our team via this form.
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