Additional country filters

kb-eyebrow-clock-icon.pngAt a glance

Additional country filters let you recruit test contributors from 29 countries beyond UserTesting’s standard set. This is useful when you need to reach audiences in specific international markets.

Product UserTesting
Experience Classic

Additional country filters are available on the following subscriptions:

Advanced ✓ Ultimate ✓ Ultimate+ ✓
This feature is also available in the Starter edition.

 

On this page:

 


 

Key features

  • Access test contributors in 29 countries all over the world.
  • Standard countries, including the US, UK, Australia, Canada, France, Germany, and India, have large contributor pools, so you can test frequently.
  • Narrow down to very specific audiences via filters and screener questions.

Note: Additional countries have smaller contributor pools. Testing frequently or using many filters and screeners may slow test fill times.

 

 

Which countries are included?

  • You can currently reach contributors in 29 additional countries. These markets have smaller contributor pools than the standard countries.
  • These additional countries have fewer contributors than the aforementioned standard nations.
Argentina Israel Portugal
Austria Italy Saudi Arabia
Belgium Japan Singapore
Brazil Malaysia South Africa
Colombia Mexico Spain
Costa Rica Netherlands Sweden
Denmark New Zealand Switzerland
Greece Norway Thailand
Indonesia Philippines United Arab Emirates
Ireland Poland

For tips on getting the best results in these markets, see Best practices below.

 

Who is it for?

  • Additional country filters are available on Advanced, Ultimate, and Ultimate+ plans, as well as the Starter edition.
  • This feature is a good fit for research teams running international studies or testing products in specific regional markets.

 

 

Best practices

  • Additional country filters work best for small, infrequent studies with few filters or screeners, which helps preserve the contributor pool in each market.
  • Aim to run roughly one test per month with five contributors per test to avoid exhausting the available contributor pool in a given country.
  • Minimize the number of demographic filters you apply to the test.
  • Limit the number of screener questions you ask prospective contributors.

Note: Contributor pools in these countries are still growing, so studies may take longer to fill than in standard countries.

 

 

Launching a test using Additional country filters

  1. Log in to your UserTesting Platform Dashboard.

     
  2. Create a test.

     
  3. Prototype, Website, or App Test
    Select whether you're testing a Prototype, Website, or App. For this example, we'll use Website.

    what are you testing.png
     
  4. Select your Network
    Select Build audience.

    how to reach audience.png

     
  5. Select audience

    set up.png
     
  6. Create your audience
    Select Create from scratch.

    Pro Tip: This link is at the bottom of the Select audience page. (the link is at the bottom of this Select audience page).

    save aud.png

  7. Access the countries list 
    Select Countries from the demographic Filters section.

    Screen_Shot_2022-10-13_at_4.07.17_PM.png
     
  8. Choose your countries

    Select your preferred countries from the Additional country filters list.



     

  9.  Complete your test and launch
    Continue building out your test plan and launch.

 

 

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