Instant insight

Learn about instant insight and how to surface key patterns, trends, and anomalies in your test results.

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About instant insight

  • Purpose: Instant insight is designed to help you quickly identify and understand key findings from your tests by automatically surfacing patterns, trends, and anomalies.

  • Availability: This feature is available on the Ultimate subscription plan of the UserTesting platform.

  • Use Cases: Ideal for efficiently analyzing test results, identifying user behavior patterns, and sharing key takeaways with stakeholders.

 

 

How it works

  1. Ensure your test includes task-based or verbal questions for web-based experiences (e.g., desktop web, mobile web, or web-based prototypes).

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  2. After test completion, navigate to the Metrics tab to view instant insight cards summarizing key findings.

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  3. Insights are prioritized based on the strength of findings, such as the number of contributors exhibiting specific behaviors or sentiments.

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  4. Clicking on an instant insight card directs you to the related task metrics for deeper exploration.

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  5. You can customize intent labels within the Interactive Path Flow to align with your organization's terminology, aiding in more intuitive analysis.

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Sharing instant insight findings

  • Share insights by copying and pasting them into reports or presentations for your team.
  • Use the Share button to generate a link for team members, noting that this shares the entire test, not just the Instant Insights.
  • Consider taking screenshots of instant insight visualizations to include in your reports or discussions.

To share Instant Insight findings, follow these steps:

  1. Navigate to your completed test.
  2. Click on the Share option to generate a shareable link or to email team members directly.
  3. For specific insights, copy the content or take screenshots to include in your reports.


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