Use these steps to understand and utilize the Instant Insight feature on the UserTesting Platform. This feature automatically highlights key patterns, trends, and anomalies in your test results, streamlining your analysis process. |
This article applies to: UserTesting
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About Instant Insight
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Purpose: Instant Insight is designed to help you quickly identify and understand key findings from your tests by automatically surfacing patterns, trends, and anomalies.
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Availability: This feature is available on the Ultimate subscription plan of the UserTesting Platform.
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Use Cases: Ideal for efficiently analyzing test results, identifying user behavior patterns, and sharing key takeaways with stakeholders.
How to access and use Instant Insight
- Ensure your test includes task-based or verbal questions for web-based experiences (e.g., desktop web, mobile web, or web-based prototypes).
- After test completion, navigate to the Metrics tab to view Instant Insight cards summarizing key findings.
- Insights are prioritized based on the strength of findings, such as the number of contributors exhibiting specific behaviors or sentiments.
- Clicking on an Instant Insight card directs you to the related task metrics for deeper exploration.
- You can customize intent labels within the Interactive Path Flow to align with your organization's terminology, aiding in more intuitive analysis.
To utilize Instant Insight, follow these steps:
- Build your test with appropriate task-based or verbal questions.
- Upon completion, access the Metrics tab to review the surfaced insights.
- Click on individual insight cards for detailed metrics and analysis.
- Edit intent labels as needed to match your organization's language.
Sharing Instant Insight findings
- Share insights by copying and pasting them into reports or presentations for your team.
- Use the 'Share' feature on the test Results page to generate a link for team members, noting that this shares the entire test, not just the Instant Insights.
- Consider taking screenshots of Instant Insight visualizations to include in your reports or discussions.
To share Instant Insight findings, follow these steps:
- Navigate to the test's Results page.
- Click on the 'Share' option to generate a shareable link or to email team members directly.
- For specific insights, copy the content or take screenshots to include in your reports.
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