Learn about allowing access to UserTesting domains. |
This article applies to: UserTesting
- In certain situations (most frequently when previewing a test), your corporate network can prevent you from accessing UserTesting domains. Adding our domains to an Allow list or Whitelist can overcome this issue.
- We suggest speaking to your IT department and asking them to add the following domains to an Allow list:
- *.usertesting.com:443
- ut-videos-secure.s3-us-west-1.amazonaws.com:443
- ut-videos-secure-us-east-1.s3.amazonaws.com:443
- ut-videos-secure-eu-central-1.s3-eu-central-1.amazonaws.com:443
- ut-videos-secure-ap-southeast-1.s3-ap-southeast-1.amazonaws.com:443
- ut-videos-secure-ap-southeast-2.s3-ap-southeast-2.amazonaws.com:443
- *s3-us-west-1.amazonaws.com:443
- s3-us-west-2.amazonaws.com:443
- s3-eu-central-1.amazonaws.com:443
- s3-ap-southeast-1.amazonaws.com:443
- s3-ap-southeast-2.amazonaws.com:443
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Additionally, add:
- The IPs from Fastly to your Allow list. Fastly is the CDN (content delivery network) that UserTesting uses.
- The IPs from Okta to your allow list. Okta is the identity/authorization provider that UserTesting uses.