| The UserTesting Certification program is offered through UserTesting University and is meant to equip our customers with the research skills and platform knowledge needed to effectively use the UserTesting app. |
This article applies to: UserTesting
For UserZoom, see UserTesting certification program (for UserZoom users)
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Research skills certifications
Running great research takes skill and that’s what our two research skills certifications (both platform-agnostic) are designed to help you with.
Research Explorer
Just getting started with leveraging customer feedback? Through a short video-based course followed by a quiz, the Research Explorer certification, helps you adopt a research mindset and start building your user research Toolbox by introducing the essential concepts, mindsets, and methods you need to start strong.
After completing this course, you'll be able to...
- Explain why research is essential for making confident, user-centered decisions
- Describe how research supports each stage of the creative process
- Recognize common mindset traps and how to avoid them
- Distinguish between common research types, methods, and data sources
- Recognize common research methods and when they might be used
- Understand the basics of writing screeners, tasks and questions
The Research Explorer certification is free.
Qualitative Research Accelerator
New to user research or looking for a well-structured refresher? In this instructor-led cohort-based program, in 7 one-hour sessions we’ll explore the best practices that make research meaningful.
In sessions 1–5, you’ll dive into key concepts:
- #1 Crafting strong research questions
- #2 Writing effective screeners
- #3 Writing effective usability tasks
- #4 Deriving insights from qualitative data
- #5 Communicating findings effectively
In sessions 6 and 7, you'll integrate everything by practicing in a realistic, hands-on research scenario.
What to expect:
- Interactive instructor-led sessions
- Sessions are live and not recorded
- Small group of learners
- Clear explanations accompanied by examples
- Quizzes, exercises, and plenty of discussion
- A relaxed and friendly atmosphere
The cost of the Qualitative Research Accelerator certification is $500 per learner.
💡IMPORTANT:
- You need to attend at least 6 out of 7 sessions.
- After attending the required sessions, you'll have access to a 15-question quiz.
- To earn the certificate, you'll need to score at least 87%.
Platform Certification: UserTesting Trailblazer
New to UserTesting? This program is meant to give you a comprehensive introduction to the UserTesting platform. It consists of two classes, which can be taken either live or on-demand:
- UserTesting Jumpstart: Test creation (on-demand or live) walks you through your account’s dashboard and teaches you how to build a test from scratch.
- UserTesting Jumpstart: Test results (on-demand or live) teaches you all the UserTesting features at your disposal to analyze participant feedback.
The UserTesting Trailblazer certification is free.
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