Workspaces: Overview

This article applies to: UserTesting 

On this page:

• Key Features
• Viewing tests, drafts, and highlight reels
• Adding team members to workspaces
• Assign workspace permissions
• Hidden workspaces

Key Features

• Improve the organization of your templates, tests, and team members.
• Assign and maintain privacy for projects or teams.
• Assign permission capabilities at a per-workspace level.
  Pro tip: Use a single workspace per team, and use folders for your projects.

Note: Multiple workspaces are available on Advanced, Ultimate, and Premium subscription editions.

Viewing tests, drafts, and highlight reels

• In the navigation menu, click Workspaces to see active tests and insights in a given workspace.
  
   

Adding team members to workspaces

• Go to the Navigation menu
• Choose workspace switcher
• Select Manage workspaces, all of the available workspaces will be listed here.
  

Seat-based plan

• To update the Workspace, select the ellipsis (three dots).
• Select Add team members, from drop-down.
• Type in the email address of the team member.
• Select Add members, an invitation will automatically be sent for them to join.
  

Flex plan

• Select the Workspaces tab on the Settings page.
• Select drop-down next to Workspace title, then Add members.
• Type in the email address of the team member.
• Select Add members, an invitation will automatically be sent for them to join.

Assign workspace permissions

Seat-based plan

• All new members added to a workspace are by default assigned Collaboration only status.
• To set or change workspace permissions, go to the Manage workspaces page, and select the drop-down next to the text indicating the number of members.
• Select the drop-down beneath a member's name and choose the level permission assigned.
  
   

Flex plan

• All new members added to a workspace are by default assigned Collaboration only status.
• Select the Workspaces tab on the Settings page.
• Select drop-down next to number of Workspace members.
• Choose access level assigned.
  

Hidden workspaces

• Hidden workspaces are available on the following subscriptions:

• Hidden workspaces give you the administrative controls you need to seamlessly integrate all of your clients into one UserTesting account while ensuring users only know about the workspaces they have permission for.
• If your organization manages sensitive information, such as healthcare or finance, you can hide workspaces from non-workspace members.

To hide a workspace, follow these steps:

1. Click the account switcher from the navigation menu on your dashboard and choose Manage workspaces.
   
    
2. Click the Create workspaces button.
3. Give the workspace a name, then select Hidden workspace.
   
    
4. Add team members: Click the Options (...) menu next to the workspace and select Add team members. You can add team members as Workspace Owners or Collaborators to your hidden workspace.
   Note: Unlike private workspaces, hidden workspaces are not visible to all users on the account. They are visible only to Admins and any workspace members or owners you designate.
   
    
5. Change visibility settings: Click the Options (...) menu next to the workspace and select Settings. Then, you can change the workspace's visibility to hidden, private, or open.

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