Updated think-out-loud experience

This article applies to: UserTesting 

On this page:

• About the updated think-out-loud experience
• Key features
• Create a think-out-loud test
• Edit your think-out-loud test

About the updated think-out-loud experience

• The updated think-out-loud experience brings verbal feedback, AI-generated insight summaries, advanced logic, and a modern results workflow to the tests you already run, now within a consistent unmoderated platform experience. 
• Creation flow aligned with Surveys and Interaction tests for a streamlined, consistent setup experience.
• Run tests with branching logic and advanced question types to uncover deeper insights without extra setup.
• Compatibility with Figma tasks and QXscore for richer, more integrated research.
  Enhanced charts, filters, and video player.
• AI-powered tools such as AI summaries and “Push to Report” for faster synthesis and sharing of key insights.
• Dedicated Videos page for organizing, editing, and sharing clips and highlight reels.
• Enables deeper feedback collection with new task types and improved participant guidance.
   

Benefits

• Validate and iterate faster: Test early concepts and prototypes to catch issues before development
• Make confident decisions: Combine behavioral data with spoken feedback to understand both what users do and why
• Scale research across teams: Use a consistent, repeatable workflow aligned with Surveys and Interaction tests
• Capture richer qualitative feedback: Collect in-depth insights with video-based tasks
• Reduce analysis time: Use AI-generated insight summaries and themes to quickly uncover key insights
• Tell better stories: Create and share Clips and Highlight reels to communicate findings effectively

Watch this video to understand how the Classic and Updated think-out-loud experiences differ, so you can choose the right approach for your study.

Key features

• New verbal response task: A task type where participants speak aloud, and their audio is recorded and transcribed.
• AI-powered analysis: AI-generated themes from verbal responses provide high-level summaries of feedback.
• Video analysis tools:
  • Session video player: Watch full participant sessions
  • Task video player: View all responses to a specific task
  • Transcripts: Auto-generated, synced with video playback
  • Clip creation and Highlight reels: Extract and share moments across sessions and tasks
• Randomization and logic options: Inherits settings from Interaction tests
• Integration with QXscore and Figma: Includes task types from Interaction tests
• Improved duplication: Able to duplicate and convert a test from the classic experience to the updated experience

Create a think-out-loud test

Note: You can create a new test in the updated experience or duplicate and convert an existing test in the Classic experience. See the article Convert Classic tests to updated think-out-loud tests for step-by-step guidance.

To create a think-out-loud test, follow these steps:

1. Click Create test.
2. Below, Unmoderated test, hover over Think-aloud test.
3. Select New experience.
   
   
    
4. Choose Create a test.
   
5. Name your test.
6. Select device type.
7. Choose the language participants should speak for the test: English, Spanish, French, or German. 
   
    
8. In the Test builder tab, select the + Add button to add tasks and questions based on your test goal. 
9. Navigate to the Audience tab to recruit your participants.
10. Go to the Review tab to preview your test, and then pilot it before launch.

Edit your think-out-loud tests

If you need to change your test type, follow these steps:

1. In the Test builder tab, navigate to Summary.
   Note: This can also be found on the Review page.
2. Select Edit.
   
3. Select test type, update device type, and change language here.
   

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