Password protected Figma prototype support

This article applies to: UserTesting 

On this page:

• About Password protected Figma prototype support
• Using Password protected Figma prototype support
• Important notes
• FAQs

About Password protected Figma prototype support

 

• The new password-protected Figma prototype support feature allows you to securely test password-protected Figma prototypes.
• This eliminates the need for manual workarounds and enhances the overall testing experience by seamlessly and securely managing password entry on behalf of participants.

Using Password protected Figma prototype support

1. Navigate to Figma task in the test.
   
    
2. Connect your prototype. 
   
    
3. Toggle the option that reads This prototype is password protected. The password input field will be enabled.
4. Enter your Figma prototype password. This password is stored securely, and entry is automated for participants. If automated entry fails, the option to copy and paste the password is available. 
   
5. Complete the rest of the task setup as usual (task instructions, success path, scaling, and follow-up questions). The password is not needed in the task instructions.

Important notes

Desktop-only support

• Password-protected Figma prototypes are supported only on desktop tests.
• Mobile tests do not support this feature due to platform limitations.

Figma password caching

• Figma caches access for 24 hours after a password is entered.
• Participants can revisit the prototype within that timeframe without re-entering the password.
• Participants will not see the password directly, but they can copy and paste it if needed for access.
• This behavior is determined by Figma’s settings and is not something that can be adjusted within UserTesting.

Password character limit

• Passwords must be 30 characters or fewer.
• Figma-generated passwords usually meet this requirement.
• Longer custom passwords may need to be shortened before use.

Automatic password detection

• When a password-protected prototype is added and the success path modal is opened, UserTesting performs a backend check.
• If a password is detected, the password protection toggle is automatically enabled
  to help prevent configuration issues.

FAQs

Q: Where is this feature available?

A: It’s available to all customers using the Figma Task, found under Interaction Tests.

Q: Can I use this for multiple Figma tasks?

A: Yes! You can use multiple password-protected prototypes within a single test.

Q: What if I update the password after launching the test?

A: You’ll need to manually update the password field in the Figma Task. The old password will no longer work.

Related content