Remove user access

Use these steps to remove user access from Owners, Admins, Researchers, and Collaborators.

✅ Plan Availability: All Plans
👥 User roles: Owner and Admins
For more information, see our article on how to find your plan and user role.

On this page:

• Single sign-on (SSO) users
• Non-SSO users

Single sign-on (SSO) users

1. Click your Username at the top right corner.
2. Select Account Settings in the drop-down menu.
3. Click Users & Teams.
4. Scroll to the User you'd like to disable.
5. Click Disable at the end of the row.
6. If the user to disable has studies under their name, decide what happens to them.
   • Disable the user and delete studies owned by this user.
   • Disable the user but reassign studies to another user. If you choose this option, you'll have to reassign the removed user's studies to another user.
7. Click Disable User.

Non-SSO users

1. Click your Username at the top right corner.
2. Select Account Settings in the drop-down menu.
3. Click Users & Teams.
4. Scroll to the User you'd like to disable.
5. Click Disable at the end of the row.
6. If the user to delete has studies under their name, decide what happens to them.
   • Delete the user and delete studies owned by this user.
   • Disable the user but reassign studies to another user. If you choose this option, you'll have to reassign the removed user's studies to another user.
7. Click Delete User.

Please provide any feedback you have on this article. Your feedback will be used to improve the article and should take no more than 5 minutes to complete. Article evaluations will remain completely confidential unless you request a follow-up.