| Learn how to retrieve session transcripts from UserTesting using the Results API, including the endpoint, required headers, sample responses, and common use cases. |
This article applies to: UserTesting
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Overview
This endpoint returns a WebVTT 1.0-compliant transcript for a specific session. It provides human-readable captions and supports integration with video players and analytics workflows.
⚠️ The current implementation returns raw VTT text.
Endpoint
Headers
| Header | Description | Required | Values |
| Authorization | Bearer access token | Yes |
Bearer <ACCESS_TOKEN>
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Sample Response
Content-Type:
Response
Error Handling
| Error code | Description | Notes |
| 401 | Missing or invalid access token. | Generate a new token, it may be expired. |
| 404 | Resource not found. | This could mean that the session doesn’t exist, the session does not include video transcript, or you don’t have permission. |
| 429 | Too many requests. | Maximum of 10 requests per minute. |
Use Cases
- Add captions/subtitles to session videos
- Feed transcripts into NLP/AI analysis pipelines
- Improve accessibility of session results
- Integrate with media players supporting .vtt format
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