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Learn how to use branching logic in a UserTesting survey. |
This article applies to: UserTesting
Branching logic for surveys is available on the following subscriptions:
| Flex plan | Seat-based plan |
| Essentials ✓ | Startup |
| Advanced ✓ | Professional |
| Ultimate ✓ | Premium |
On this page:
About branching logic
- Allows you to adapt the design of your survey based on participant responses
- Creates a more dynamic survey and helps in gathering relevant and precise information
- Enables a personalized and relevant experience for participants
💡Note: Logic only applies to your test plan, not to screener questions.
Logic rules
- A logic node may have several rules.
- Logic rules are a single action to be completed based on a response or answer to a question in a survey.
- Rules can differ depending on the question type
Multiple-choice - Single-select logic rule
- Can only be used for Multiple-choice questions that have a Single select configuration
- Allows you to branch participants to specific questions depending on how they respond to the single-select
- You can set up specific rules to branch participants based on the possible list of answers they’ve indicated in the responses to the multiple-choice.
- You can indicate as many branches as there are options–there isn’t a restriction on the number of multiple-choice (Single-select) logic rules that can be applied to a Multiple-choice - Single-select task.
Multiple-choice - Multi-select logic rule
- Can only be used for Multiple-choice questions that have a Multi-select configuration
- Only one multi-select logic rule may be present per question
Rating scale logic rule
- Can only be used on the Rating scale question
- Has no restrictions
- You can configure your logic in any way that allows multiple rules to be true, the top rule will be the one applied.
- Allows you to ask a rating scale question and follow up with participants who respond with Less than, More than, or Equal to a specific number on that scale by branching them to a specific follow-up question
Otherwise logic rule
- Can’t exist on its own
- Will appear by default if another logic rule is present
- Allows you to split off two clearly defined branches from a single question based on the participants’ answers.
- Can be added for:
- Multiple choice (single select)
- Multiple choice (multi-select)
- Rating scale
- Allows you to identify participants who responded with a specific response to a question in one branch, and all other participants in another.
After this question logic rule
- This is the default logic rule.
- Allows you to indicate a specific question that should always follow up another question
- Allows you to route a participant back to the survey path after having branched them away previously
How it works
- Select the Add logic button below the question.
- Use the drop-down menus to choose the path you want a participant to take.
- If other rules are needed, use the + Add rule button.
Branching logic examples (video)
Results tab
- A note will be present on any questions where a logic node has been placed to indicate that logic is present.
- You can see how many participants, out of your total number of participants, responded to a question.
- You can also view how many participants didn’t see the question based on the logic in place in your test.
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