Screener questions for UserTesting Surveys and Interaction tests

This article applies to: UserTesting 

On this page:

• About screeners for surveys
• Adding screeners to your survey or interaction test
• Screener branching logic
• Screener guidance
• Disqualification logic
• Screener analytics

About screeners 

• Single-select and multi-select screener questions are available for both UserTesting Network and Invite Network audiences.
• Utilizing screeners helps you to further filter participants to make sure you're gaining insights from your desired audience.
• You can gather additional information before the test itself by using a combination of single- and multiple-choice questions.
• ⚠️ NOTE: Bonus payments cannot be promised or issued for this study type.
• Consider your package: 

  • Essentials - two questions allowed per audience

  • Advanced - four questions allowed per audience

  • Ultimate - unlimited questions allowed per audience

Adding screeners to your survey or interaction test

1. Go to Create test.
2. Choose test type.
3. Navigate to the Audience tab.
4. Select the + Add button.
5. Name your audience, and choose UserTesting Networks.
6. After filling out your target criteria, click the Add screener questions button.
   
7. Choose the “answer type” option to build your qualifying logic: Single select or multi-select.
   
    

Single select qualifying logic:

• Options for single-select questions include:
  • May select: The participant may select this answer option and continue to move forward.
  • Disqualify: The participant will not be able to take the test.
• There must be at least one “may select” answer for every question.

Multi-select qualifying logic:

• Options for multi-select questions include “may select,” “must select,” and “disqualify.”

  • May select: The participant may select this answer option and continue to move forward but is not required to select the choice.
  • Disqualify: The participant will not be able to take the test.
  • Must select: The participant is required to select this answer choice to continue

• When utilizing “must select,” you have the option to require all “must select” answers (if there is more than one with this logic) to be selected or only require that at least one is chosen.

• When utilizing a multi-select question, there must be at least one “may select” or “must select” answer choice.

Screener branching logic

Screener branching logic creates a more personalized and efficient experience. It ensures participants only see relevant questions, improving response quality and lowering drop-off rates.

How to add branching logic to a screener question

1. Click + Add a question to activate the logic capability. 
   
2. Scroll up to your first question and select the Add logic button to include branching logic to that question.
   
3. Set up branching logic to determine where a participant would go based on their response.
   

Screener guidance

• Automatically check your screener for common issues and get real-time suggestions on how to improve it. This helps ensure you get the participants you need for your tests.
• The system will screen for three types of common issues:
  • No “none of the above”: Suggests you add an escape option to minimize the risk of participants randomly choosing an answer
  • Leading questions: Detects leading questions and suggests edits to avoid yes/no questions
  • Vague or overlapping quantities: Recommends specifying the number of activities to replace answers like “sometimes” or “often."
    

Disqualification logic

• Participants are disqualified if they meet both of these conditions:
  • Speed through 2 consecutive tasks.
  • Speed through 20% of the total tasks in the test.
• The minimum task duration varies per task type.
• Disqualified participants will see a screen explaining their disqualification and advising them to take more time in future tests.
• Disqualified participants will not be paid, and the test will be hidden from available tests. If they try to return, they’ll see the disqualification screen again.

Screener analytics

• View screener analytics in the Results tab.
• Results are presented in a bar chart with a breakdown of how they responded.
• View responses in a chart or data table format that shows the count and percentage breaks of the screener responses.
  

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