Integrated tree tests in UserTesting classic

On this page:

• About integrated tree testing
• Setting up a tree test
• Contributor experience
• Results of your tree test

About integrated tree testing

Unlike classic Tree tests, UserTesting’s integrated tree testing capability allows you to create tree tests and view results in the UserTesting Platform, while also offering an improved experience for participants.

Setting up a tree test

Watch our video to learn how to set up an integrated Tree test or follow the steps below .

1. Click Create test, then Think-out-loud test, then Classic experience.
2. When asked, "What are you testing?", choose Website.
   Note: Integrated tree testing is only available for desktop tests that use the seamless recorder.
    

3. Build out your test plan, adding a tree test at the appropriate point in your test.

   You may want to ask some background questions before having contributors tackle a tree test. For example, you may want contributors to rate their familiarity with the tree test's topic. 

   Do not include too many tasks before the tree test because (1) you don’t want to inadvertently bias the contributor’s thinking before they take the test, and (2) you want to give the contributor ample time to complete the tasks.

   Note: Tree test tasks can’t be used inside a Balanced Comparison group.

   When you’re ready to add your tree test, select the Tree test tile from the Tasks and questions section to add to your test plan.
   

4. Create your tree in a spreadsheet with separate columns for each level.
   We recommend building your tree test in a spreadsheet first. Download an example spreadsheet if you need help.
   

5. Copy and paste the tree in the space provided.

   There is no limit to the number of nodes you can add to a tree.

   

6. Make edits to the tree test in your spreadsheet.
   If you need to edit or make changes to the tree, select Delete tree. Then, make the edits or changes in your spreadsheet and paste the new tree in your test plan.
   

7. Add tasks to your tree test.

   Begin adding tasks for contributors to complete in your tree test. For example: “Where would you find cellphones and accessories?”

   

   Add additional tasks as needed. Note that tasks will be shown in the order they were created.

   
    

Contributor experience

1. Contributors will see an instruction screen.
   
2. For each question, contributors search the tree you built and choose their answer.
   
3. After an answer is selected, contributors must select Next in the upper right-hand corner.
   

Results of your tree test

• Once the contributors have completed your test, the results will be visible on the Platform.
• Navigate to the Metrics tab for quick insights and then watch videos of contributors completing the tree test on the Sessions tab.
• The results will display the overall success and failure of each task on the Metrics tab.
• You can also filter by a contributor to determine which session to further examine.

• Go to the Sessions tab to watch contributors take the tree test.
• Click Play on any contributor video response to enter the video player.
• This enables you to watch a single contributor as they answer each task, paired with sentiment.

• View contributors' responses sequentially and make video clips by selecting Tasks from the video player dropdown.

• Once there, click the ellipses ("...") next to a task, then Watch playlist to see contributors’ responses in sequence.

Related content