Professional Services

Our UserTesting Professional Services team can partner to meet your team where you are to ensure success in getting timely and actionable research findings through service offerings, enabling you to make informed decisions and drive growth.

This article applies to: ut logo tiny.pngUserTesting 

On this page:


Areas of focus

Professional Services encompasses the following teams and areas of focus: 

  • Consulting Services
    • You can utilize our Consulting Services to gain confidence your team is set up for success to start using the platform and operationalize human insight.
  • Insight Services
    • We can also conduct the research for you, our Insight Services partner with your team to meet operational needs for on-demand human insight with research experts to provide actionable research findings to make informed decisions.
  • Audience Services
    • We have services to help you find your target audience and manage the group to tap into for regular customer feedback.

The ensuing graphic and table break down how these teams and services can best assist you with your testing goals:

ProServ-Overview- Focus (1).png


ProServ-Overview-Services.png

 

How Professional Services can assist your team?

To get assistance from our Professional Services team, reach out to your Customer Success Manager (CSM) or submit a request via our project request form. 

Most customers prepurchase Professional Services with their software subscription. Even if you haven’t prepurchased Professional Services from our team, we can scope out the effort and provide you a proposal and the cost associated with it.  

When you prepurchase Professional Services, we can ensure that team members are available when needed and get your project started more quickly. Even if you are in the middle of your software contract, you can contact your Customer Success Manager to discuss purchasing Professional Services.  

Related content

information icon.png

knowledge icon.png

Want to learn more? Check out these Knowledge Base articles... 

Interested in growing your skills? Check out our University courses...

video icon 2.png

team icon.png

Need hands-on training?

Can't find your answer?

Please provide any feedback you have on this article. Your feedback will be used to improve the article and should take no more than 5 minutes to complete. Article evaluations will remain completely confidential unless you request a follow-up. 

Was this article helpful?
0 out of 0 found this helpful