Professional Services

Our UserTesting Professional Services team can partner to meet your team where you are to ensure success in getting timely and actionable research findings through service offerings, enabling you to make informed decisions and drive growth.

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Areas of focus

Professional Services encompasses the following teams and areas of focus: 

  • Consulting Services
    • You can utilize our Consulting Services to gain confidence your team is set up for success to start using the platform and operationalize human insight.
  • Insight Services
    • We can also conduct the research for you, our Insight Services partner with your team to meet operational needs for on-demand human insight with research experts to provide actionable research findings to make informed decisions.
  • Audience Services
    • We have services to help you find your target audience and manage the group to tap into for regular customer feedback.

The ensuing graphic and table break down how these teams and services can best assist you with your testing goals:

ProServ-Overview- Focus (1).png




How Professional Services can assist your team?

To get assistance from our Professional Services team, reach out to your Customer Success Manager (CSM) or submit a request via our project request form. 

Most customers prepurchase Professional Services with their software subscription. Even if you haven’t prepurchased Professional Services from our team, we can scope out the effort and provide you a proposal and the cost associated with it.  

When you prepurchase Professional Services, we can ensure that team members are available when needed and get your project started more quickly. Even if you are in the middle of your software contract, you can contact your Customer Success Manager to discuss purchasing Professional Services.  



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