At a GlanceSaved audiences allow you to save and share audience criteria for reuse—making research more accessible and more efficient while empowering everyone in your organization to create great experiences. |
Saved Audiences are available on the following subscriptions:
Flex plan | Seat-based plan |
Essentials | Startup |
Advanced ✓ | Professional ✓ |
Ultimate ✓ | Premium ✓ |
Click on the following header titles to skip to that section of the article:
- Key Features
- How to Create a Saved Audience
- How to Use a Saved Audience in a Test
- How to Use a Saved Audience in a Quick Answer
- How to Use a Saved Audience in a Live Conversation
- How to Manage Saved Audiences
Key Features
Saved audiences let you:
- Increase the efficiency of gaining insights via customer feedback by quickly accessing previously defined criteria
- Avoid costly mistakes and rewrites by ensuring your standards are followed
- Enable anyone to accurately and rapidly collect feedback, guided by best practices you define
How to Create a Saved Audience
You can create a saved audience by building an unmoderated test and selecting the Build audience option (rather than Create link).
Note: This feature is not available for Invite Network.
From the launchpad, do the following:
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Click Select audience.
- Select the demographic filters and screener questions to target your exact contributors.
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Click Save as Template.
4. Enter a title and brief description, so it's easy to find later.
If you have a Premium or Ultimate subscription, you may also save the template as personal, workspace, or account—view Template Access Control for more information.
How to Use a Saved Audience in a Test
Once you save an audience, anyone who can create tests in your account can select it to create a test. To begin, do the following:
- Create a test from scratch or copy an existing test.
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Click Select Audience.
- Select one or more saved audiences.
Note: If no saved audience suits your needs, create a new audience by selecting Create from scratch. -
Confirm the device you want contributors to use.
How to Use a Saved Audience in a Quick Answer
Anyone who can launch a Quick Answers test can use saved audiences with Quick Answers.
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Select the Quick Answer you want to use for your study from the Template gallery. Choose to invite people From Networks (saved audiences are unavailable for Invite Network).
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Then follow the same steps as described above for adding a saved audience to your test. Note: You can use only one saved audience with Quick Answers.
How to Use a Saved Audience in a Live Conversation
- Select Schedule a live conversation from the Create test menu and choose to build an audience (saved audiences are not available for Invite Network).
- Then follow the same steps as described above for adding a saved audience to your test.
How to Manage Saved Audiences
Anyone who can create a test on the account can edit and delete saved audiences via the Template Library, located in Manage Templates. To make changes, do the following:
- Choose Manage Templates from the navigation menu.
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A list of saved audiences appears (under the Audiences tab).
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From here, you can view information (created by, creation date) about a specific saved audience. You can also Edit or Delete the template via the dropdown menu.
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